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15 Jul 2010

在dreamhost购买的账户被封,官方的处理办法令人费解

早起接到邮件说违反他们的TOS和涉嫌欺诈,于是发邮件询问具体情况。

官方回复如下

Hello,

We do not go into details regarding how our fraud system works (doing so

would only help people avoid triggering it).

I’m sorry but you will need to take your hosting elsewhere.

对此我没法接受,于是发邮件质疑

what!?I think this is your fraud system problems. Your fraud system in

response to payment only for so long, and my website has been running

here for two weeks more. Do you take my money and then say that I am

fraud, This is simply ridiculous!

where is my money?do you pay back to my card?

In fact I think your hosting space is good, if they can point out
where the violation, I can make the appropriate changes or
compensation.
of course i can go out but i need my account available 48

hours, i will move my hotsting to elsewhere.

官方回复,只说了退款的事情,但是没有说给不给我事前迁移数据:

Yes, the payments made have been refunded to the payment card.

我又仔细问了一下:

i can go out but i need my account available 48 hours, i will move my

hotsting to elsewhere.

官方回复:

Your account will not be reactivated for any period of time.

我现在都不知道具体是什么导致我账号被封且涉嫌欺诈,这个dreamhost一直是用作博客和站点静态文件的,无缘无故被封,着实令人气恼。不知道他们的反欺诈系统是他妈怎么工作的。对于TOS的违反就更扯淡了,连具体是哪一条都不说,恐怕是莫须有……

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